Customer Service Representative

6 days ago

Mumbai Maharashtra, India 39 Solutions Full time

Roles and Responsibilities

1. Doing Outbound calls to customers and capture important details in the system

2. Document accurately

3. Meet the basic targets with high fatal error accuracy and overall Accuracy

4. Do Outbound calls to patients and attending to their queries and helping them take consultations with Ayurveda doctors

5. Convert leads into appointments.
- Good verbal and written Communication Skills (Hindi, Basic English)
- Good in customer dealing (Know about Customer Service, Online Shopping Portals)
- Knowledge of Computer, Basic Typing
- Good Interpersonal Skills (Positive attitude, Negotiation Skills)
- Sales driven (Know basic selling skills on call)
- Listening skills
- Awareness about Social Media Awareness & digital payments platforms.
- Experience 0 to 1 year
- Qualification - 12th pass or any graduate(Under graduate from regular college not eligible)

**CTC**: 1,20,000 to 1,80,000 per annum

**Exp**: 1 Years - 2Years in ayurvedic products, work experience in medicine shop

**Location**: 39 Solutions LLP, Pitruchaya Building Grant Road, Mumbai

**Contact Person: Kavita Patil and contact me on 9967958405**

**Salary**: ₹9,509.89 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Marketing: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Mumbai, Maharashtra (required)

Ability to Relocate:

- Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9967958405

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