Associate Executive

1 week ago

Viman Nagar Pune Maharashtra, India Career Tech Academy Full time

**Job Title**: Associate Executive - Domestic Call Center (Day Shift)
**Location**: Viman Nagar, Pune
**Salary**: ₹12,200 (In-hand, after PF deduction)

**Job Type**: Full-time, On-site
**Shift Timing**: Day Shift (Fixed)
**Education Requirement**: Minimum HSC (12th Pass) or Graduate in any stream

**Note**: B.E./B. Tech graduates are **not eligible**

**Key Responsibilities**:

- Handle incoming/outgoing customer calls in a professional manner
- Resolve queries, provide accurate information, and ensure customer satisfaction
- Record and update customer interactions in the CRM system
- Follow communication scripts and guidelines as provided
- Escalate unresolved issues to the appropriate departments
- Achieve daily/weekly call targets and quality benchmarks
- Maintain punctuality and adhere to attendance guidelines
- Excellent communication skills in Hindi and/or Marathi; Basic English understanding preferred
- Strong interpersonal skills and a customer-focused mindset
- Ability to work independently and as part of a team
- Basic computer knowledge and typing skills
- Prior experience in BPO/call center (preferred but not mandatory)
- Willingness to work from the office at Viman Nagar, Pune

**Benefits**:

- Fixed Day Shift - no rotational or night shifts
- Monthly salary of ₹12,200 (in-hand, post PF deduction)
- Professional work environment and growth opportunities
- Weekly offs as per company policy
- On-the-job training provided

**Contact : 7066600893/7066600570**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹12,200.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 7066600893

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