SAP Customer Service Cs

3 days ago

India Newforceltd Full time

**SAP - Customer Service (CS)**:

- 5-7 Years- Full Time Jobs- Market Rate- India**#Sap**

**#Fiori**

**#Sap_cs**
**Required Knowledge / Skills: (In German - Erforderliche Kenntnisse/Fähigkeiten)**
- Bachelor's degree or equivalent from a recognized institution
- Minimum of 7+ years of SAP - Customer Service (CS) / Service Management (SM) experience
- Must have SAP CS experience for at least 3 full Project lifecycles and at least 1 in S/4 HANA Implementation Project
- Strong SAP technical, configuration and business area knowledge in the CS module
- Extensive knowledge of Installed Base Management, Service Order Processing and Resource Related Billing
- Experience in Field Service, In-house Repairs, Service Contracts and Warranty Claim Management
- Extensive knowledge of replacement processing including the Refurbishment process
- Knowledge of labour activity posting and integration with the timekeeping system
- We are also looking for people with integration capabilities and cross modular capability in SAP SD, MM/LE and Financial Accounting (FI) modules.
- Resolve business issues by working with various groups within the company
- Redesign procedures to suggested best business practices in concert with SAP functionality

**Preferred Skills: (In German Bevorzugte Fähigkeiten)**
- Good to have industry experience especially in After Sales and Services
- Strong knowledge/experience in industry trends and SAP solution positioning for the industry.
- S/4HANA Certification

**Personal Skills: (Persönliche Fähigkeiten)**
- Strong analytical skills, result-oriented and effective in problem-solving
- Excellent communication and presentation skills
- Team player and ability to work successfully in culturally diverse environments.

**Duration**: 6 Months

**Location**: India

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