Product Delivery Associate

**JOB DESCRIPTION**

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Associate in Chase Consumer & Community Bank - Machine Learning Intelligence Operations you enable the release of Knowledge Management products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.

**Job responsibilities**:

- Contribute in multiple ways to the strategic development, ongoing refinement & execution of the Collections roadmap
- Participate in data collation, requirement gathering and co-ordination between multiple parties (Quad members) for roadmap / project updates
- Collaborate / Partner with key LOB POC’s as a consultant and advisor to understand customer reporting and analysis requirements
- Preparing reports and delivering presentations with actionable feedback, derived customer insights and ideas for improvement to various levels of management.
- Assessing cost/benefit analysis for initiative prioritization and ROI optimization.
- Ability to create models to perform ‘What If’ Scenarios.
- Facilitate and drive solutions across the organization; working with legal, risk, operations, design and technology teams to prioritize, deliver and align with senior management
- Build relationships with multiple diverse stakeholders across JPMorgan Chase

**Required Qualifications, Skills and Capabilities**
- 3-5 years product management experience, or equivalent - including defining user experience needs, writing user stories, creating product value propositions, developing features and benefits and developing roadmaps
- Exposure to Machine Learning products across CCB
- Ability to synthesize large amounts of information to inform decisions and drive work forward
- Ability to thrive in a fast-paced, collaborative and cross-functional environment
- Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior stakeholders
- Experience working in agile/scrum teams preferred
- Minimum BA/BS or equivalent level of education/experience required

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.