Product Delivery Associate

**JOB DESCRIPTION**

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Associate in the Anti-Money Laundering & Know Your Customer (AMLKYC) Product Team, you will be responsible for working with Product Owners, Project Management, and technology partners to plan, develop, and execute testing necessary to support the AMLKYC Product. Initiatives and Epics detailing enhancements need to be analyzed in order to understand impacts to various systems and develop test plans, test cases, and obtain test data. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.

**Job responsibilities**
- Manage all aspects of the business testing function
- Define strategies and approaches for testing as well as setting and stewarding sound testing methodologies
- Analyze Epics detailing enhancements to understand impacts to CCB impacted systems and determine how they can be tested
- Create and execute detailed test cases/scripts based on child epics, impact matrix and/or functional specifications
- Perform User Acceptance, and end to end testing necessary to ensure desired functionality of enhancements
- Identify and prepare the appropriate data for testing.Document process and procedural changes
- Ensure the data dependencies for Test Case execution are identified and plans exist to satisfy account selection needs, partnering with Test Leads to ensure the Account Selection Criteria Process is complete
- Research system issues and involve key stakeholders (Area product owners/Product Analysts/Scrum Teams) to resolve disputes on resolutions
- Participate in Business Requirement Document and Functional Design reviews and provide Testing sign-off, where applicable

**Required qualifications, capabilities, and skills**
- Expertise in business analysis, analytical and problem solving skills
- Ability to work with cross-functional teams and interact with all levels of management
- Ability to be flexible, follow tight deadlines, organize, prioritize, and report on work
- Creative individuals with the ability to quickly adapt to changing business, operating processes, and environment
- Excellent verbal and written communication skills
- Must be able to work independently and as part of a fast-paced, high pressure environment to meet deadlines.
- Position may require some weekend work, to satisfy release timeline needs

**Preferred qualifications, capabilities, and skills**
- Bachelor's degree in business related discipline or equivalent work/training preferred
- Knowledge of Application Lifecycle Management and JIRA experience preferred.
- Specific system knowledge preferred: Assisted Account Opening, Digital Account Opening, Banker Tools (Customer Assist, Peoplesoft/Titan common Module), Technology Enhanced Due Diligence (TeDD), Customer Information System (CIS), Risk Scoring Utility (RSU), National Account Web Application (NAWA), Enterprise KYC Profile Viewer (KYCPV)

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.