
Loan Officer
4 days ago
This role requires Sales driven focus and attitude. And we truly believe in:
- **"Your attitude, not your aptitude, will determine your altitude"**_
**Roles & Responsibilities**:
1. Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan.
2. Converting a suspect to a prospect. This involves the following:
- _Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours._
- _This will also involve making calls at different times in order to achieve success._
- _Need Analysis_
- _Eligibility Profiling_
3. Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer
4. Responsible for conversion of suspects to prospects to customers
5. Increasing conversions by:
- _Prompt calling to all suspects / prospects_
- _Timely follow up with all prospects_
- _Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performance_
- _Responsible for complete knowledge of company products and policies as well as those of competition_
- _Responsible for quality of the conversation, which entails the following:Accuracy
Product Knowledge_
6. Other Important Skills:
- _Ability to handle objections_
- _Updating the software. You must capture your conversation with the customer effectively such that a third person is able to carry on the conversation with the customer where you left off._
- _Generating References: The quality of your conversation and your ability to connect with the customer is also reflected in the number of references that you generate._
- _Providing market feedback to the supervisor:It is important to share with your supervisor any trends that you come across whilst speaking to a prospect. Examples could be objections from prospects regards the processing fee being charged by us vis-à-vis the same being charged by a specific competitor._
**Salary**: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Evening shift
- Flexible shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
COVID-19 considerations:
Yes
**Experience**:
- Tele Sales: 1 year (required)
- Customer Profiling: 1 year (required)
- Leads Conversion: 1 year (required)
Work Location: One location
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