Customer Follow Up

Follow up with suppliers on purchase orders and delivery timelines - Coordinate with procurement, warehouse, and project teams for material requirements - Update and maintain accurate delivery tracking records - Resolve delays or discrepancies in material deliveries - Prepare regular reports on material status and vendor performance - Maintain documentation...

Follow up with suppliers on purchase orders and delivery timelines Coordinate with procurement warehouse and project teams for material requirements Update and maintain accurate delivery tracking records Resolve delays or discrepancies in material deliveries Prepare regular reports on material status and vendor performance Maintain documentation...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. **Job Type**:...

Any Graduate Male / Female preferred Should be willing to work in pressure, accountable for commercial activities, Invoice preparations, customer follow-ups, coordinating with corporate accounts 0 to 3 years of experience **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹14,000.00 per month Schedule: - Day shift **Speak with the...

**Key Responsibilities**: - Greet and assist customers at the dealership/service center - Handle customer calls and schedule service appointments - Follow up on service delivery, billing, and customer feedback - Coordinate billing activities and ensure accuracy in invoicing - Support spare parts availability checks and assist with parts-related queries -...

**Roles and Responsibilities** - Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Identify and assess customers needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts. - Manage large inbound calls. - Provide accurate, valid and...

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility - Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients - Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough - Meet call...

Thorough product/service knowledge is vital for handling queries confidently. - Build rapport quickly through warm, personalized communication **(Must know English, Kannada, Hindi also knowing Telugu will value added).**: - Actively listen and probe customers to diagnose issues accurately. - Use positive tone and phrasing even when delivering bad news or...

**Group Company**: TVS Motor Company **Designation**: Cell Head - Service (2W) (Cell Head - Customer Complaints (2W)_Serv), Planning Executive - Customer Complaints (2W) (Plng Exe - Customer Complaints (2W)_Serv), Planning Executive - Customer Complaints (2W) (Planning Executive - Customer Complaints (2W)) **Office Location**: **Position description**: To...

**Job description** - Generate new customer leads through Direct Marketing and Other related activities. - Proactively identify sales prospects and conduct business development activities in the geography assigned - Follow up on new leads and referrals to generate business - Achieving the monthly sales targets, assigned to him/her. - Follow the various...