
Customer Care Agent
1 week ago
Greeting from upgrade consulting, we are hiring for NOIDA location.
Process Type : Inbound Customer Service
- Immediate Joiner only _
Job Responsibilities:
- Answer inbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Education : Undergraduate OR Graduate
Experience : Fresher or Experience In Voice Process ( In BPO )
Skills : Excellent Communication Skills
Call or WhatsApp
- **Pranjali
- 751.825.4536**
**Job Types**: Full-time, Permanent
**Salary**: ₹250,000.00 - ₹300,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
Work Location: In person
**Speak with the employer**
+91 7518254536
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