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Back Office Executive

3 weeks ago

Chembur Mumbai Maharashtra, India Godamwale Logistics & Trading Pvt. Ltd. Full time

**Job Title**: Back Office Executive**; Location**: Chembur
**Employment Type**: Full-time

**Key Responsibilities: Major Responsibilities**

**❖ Agreements**:
Drafting Agreements for new clients as well as Renewal Agreements for clients whose Agreements have expired.

Drafting Agreements for New Vendors/Warehouse Owners as well as Renewal of Expired Agreements with Vendors/Warehouse Owners.

Maintaining proper records of all Agreements in the respective Google Sheet & Google Drive.

Informing the Accounts Team regarding the Client’s Escalated Rates during Annual Escalation.

Drafting an Addendum for each Client against their respective Vendor for the Vendor’s Chargeable Rates to Godamwale.

❖ Listing Inquiries:
Updating New & Old warehouse details in Godamwale’s Warehouse Website.

**❖ GST Documentation**:
To Summarise:
This role focuses on documentation, coordination, and communication tasks across agreement management, warehouse listings, and GST compliance. It requires close collaboration with internal teams, vendors, and clients.

Key Responsibilities:

- ⁠ ⁠Agreement Management:

- Draft and renew client and vendor agreements.
- Send reminders for annual rate escalations and communicate escalated rates to the accounts team.
- Prepare addendums for vendor-specific charges.
- Maintain accurate records in Google Sheets and Google Drive.
- ⁠ ⁠Warehouse Listing Coordination:

- Update warehouse requirements and details in Zoho Bigin and on the company’s website.

**-⁠ ⁠GST Documentation Support**:

- ⁠ ⁠Proficiency in MS Excel, MS Word, Google Sheets, and Google Docs.
- ⁠ ⁠Experience in drafting agreements and related documentation.
- ⁠ ⁠Strong negotiation and communication skills for interacting with vendors and clients.
- ⁠ ⁠Detail-oriented with good organizational and record-keeping abilities.

**Additional Responsibility**:

- Handle inbound calls from clients to gather requirement details and document them accurately.
- Coordinate with field representatives by sharing client requirements promptly.
- Make outbound calls to warehouse owners to collect and update warehouse information.
- Maintain and update internal databases with accurate and up-to-date client and warehouse details.
- Provide administrative support to the operations and field team as required.

**Requirements**:

- Strong verbal communication skills in [Specify Language(s) if needed].
- Ability to handle calls professionally and manage multiple tasks efficiently.
- Basic knowledge of Excel/Google Sheets and general computer operations.

**Preferred Experience**:

- Prior experience in tele-calling, customer support, or administrative roles will be an advantage.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person