Storage L2

4 hours ago

India Corporate Steps Full time

**Storage L2**:
**Storage **:Corporate steps
- Storage administration, & troubleshooting.
- Storage performance analysis & reporting.
- Vendor co-ordination for firmware upgrade, storage related queries.
- Require experience on Netapp AFF, FAS & EMC VNX series storage devices.
- Require experience on brocade & CISCO SAN switches.
- Require knowledge on iSCSI, FC technologies
- Working with ticketing tool. Following SLAs.
- Commissioning and Decommissioning of Storages
- Working on project work as applicable
- Driving initiatives as applicable
- Proactively maintain and develop all Backup and Storage infrastructure technology to maintain a 24x7x365 uptime service
- Engineering of systems administration-related solutions for various project and operational needs
- Maintain best practices on managing systems and services across all environments
- Fault finding, analysis and of logging information for reporting of performance exceptions
- Proactively monitoring system performance and capacity planning
- Manage, coordinate, and implement software upgrades, patches, hotfixes on servers, workstations, and network hardware
- Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
- Collaborate with other teams and team members to develop automation strategies and deployment processes as applicable
- Handling day to day backup activities.
- Troubleshooting the backup failures.
- Vendor co-ordination for closure of the service request, customer interaction for backup related queries, backup related documentation, backup tape management, patch and firmware upgrades co-ordination.
- Raising requests for addition/removal of severs from backups.
- Knowledge & adherence of Change Management Process
- Knowledge & adherence of Incident Management Process
- Knowledge & adherence of Problem Management Process
- Knowledge & adherence of Governance, Risk and Compliance Management Process
- Adherence of Ticketing Tool

**Skills**:
**Requirements**:

- Backup Technologies : Commvault, Symantec Backup Exec.
- Storage : EMC VNX series, NetApp AFF,FAS series, Brocade / CISCO SAN Switches

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