Front Desk Executive

1 week ago

Ahmedabad Gujarat, India Growmore Immigration Full time

**Greeting and Welcoming**:Providing a professional and welcoming environment for all visitors, including clients, vendors, and employees.
- **Phone Management**:Answering, screening, and routing phone calls, taking messages, and ensuring clear communication with all parties.
- **Information and Inquiries**:Handling general inquiries, providing information about the company, and directing customers to the appropriate departments or individuals.
- **Scheduling and Coordination**:Scheduling appointments, meetings, and events, confirming details, and sending reminders to all participants.
- **Record Keeping**:Maintaining accurate records of visitors, phone calls, messages, and other administrative information.
- **Mail and Package Handling**:Receiving, sorting, and distributing mail and packages, ensuring timely delivery.
- **Office Supplies and Inventory**:Monitoring and ordering office supplies, ensuring adequate stock levels.
- **Front Desk Maintenance**:Maintaining a clean, organized, and professional-looking front desk area.
- **Customer Service**:Providing friendly and helpful customer service to all visitors and clients.

Additional Responsibilities:

- **Data Entry**:Performing basic data entry tasks, such as updating records in a database or spreadsheet.
- **Reporting**:Preparing reports on front desk activities, as needed.
- **Problem Solving**:Addressing minor issues or concerns that arise at the front desk and escalating more complex problems to the appropriate personnel.
- **Collaboration**:Collaborating with other departments to ensure smooth workflow and efficient operations.

Skills and Qualifications:

- **Communication Skills**:Strong verbal and written communication skills, including the ability to communicate effectively with a diverse range of people.
- **Interpersonal Skills**:Excellent interpersonal skills, including the ability to be friendly, approachable, and helpful to others.
- **Organizational Skills**:Strong organizational skills, including the ability to prioritize tasks, manage time effectively, and maintain accurate records.
- **Computer Skills**:Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
- **Customer Service Skills**:Experience in providing excellent customer service and handling customer inquiries and complaints.
- **Problem-Solving Skills**:Ability to identify and resolve problems effectively and efficiently.
- **Attention to Detail**:Strong attention to detail, ensuring accuracy and thoroughness in all tasks.
- **Teamwork**:Ability to work effectively as part of a team and collaborate with other departments.

**Job Types**: Full-time, Permanent

Pay: ₹8,574.03 - ₹26,953.75 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Overtime pay
- Shift allowance

**Education**:

- Bachelor's (required)

**Experience**:

- Front desk: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

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