Cse Executive

1 week ago


Balewadi Pune Maharashtra, India Frido Full time

**Key Responsibilities**
- Accurately enter, update, and manage customer-related data across various internal systems.
- Maintain and update trackers, logs, and reports to support daily CX operations.
- Track and document customer interactions, order updates, and resolution details.
- Prepare periodic reports and data summaries for the CX and management teams.
- Ensure data consistency, accuracy, and integrity across all platforms.

**Desired Skills & Qualifications**
- Strong attention to detail and high level of accuracy.
- Basic proficiency in Excel or Google Sheets.
- Good written communication and coordination skills.
- Ability to handle repetitive tasks with consistency and focus.
- Self-motivated and eager to learn in a fast-paced, collaborative environment.
- Comfortable working six days a week.

**Preferred Qualifications**
- Prior experience in data entry or customer support roles.
- Familiarity with CRM systems, ticketing tools, or CX software.

**Why Join Us**

Join a growing team that values precision, ownership, and continuous improvement. This role offers exposure to real-world customer experience operations and an opportunity to contribute meaningfully to a brand focused on excellence in customer satisfaction.

**Job Types**: Full-time, Permanent

Pay: ₹240,000.00 - ₹300,000.00 per year

Work Location: In person



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