CSE Executive – Data Entry

7 days ago

Balewadi Pune Maharashtra, India Frido Full time ₹ 2,40,000 - ₹ 3,00,000 per year

We're seeking a detail-oriented and reliable Data Entry Executive to support our Customer Experience (CX) team. The ideal candidate will ensure accuracy and efficiency in maintaining customer data, reports, and operational trackers. This role is best suited for someone organized, disciplined, and eager to contribute to seamless CX operations in a fast-paced D2C environment.

Key Responsibilities

  • Accurately enter, update, and manage customer-related data across various internal systems.
  • Maintain and update trackers, logs, and reports to support daily CX operations.
  • Track and document customer interactions, order updates, and resolution details.
  • Prepare periodic reports and data summaries for the CX and management teams.
  • Ensure data consistency, accuracy, and integrity across all platforms.

Desired Skills & Qualifications

  • Strong attention to detail and high level of accuracy.
  • Basic proficiency in Excel or Google Sheets.
  • Good written communication and coordination skills.
  • Ability to handle repetitive tasks with consistency and focus.
  • Self-motivated and eager to learn in a fast-paced, collaborative environment.
  • Comfortable working six days a week.

Preferred Qualifications

  • Prior experience in data entry or customer support roles.
  • Familiarity with CRM systems, ticketing tools, or CX software.

Why Join Us

Join a growing team that values precision, ownership, and continuous improvement. This role offers exposure to real-world customer experience operations and an opportunity to contribute meaningfully to a brand focused on excellence in customer satisfaction.

Job Types: Full-time, Permanent

Pay: ₹240, ₹300,000.00 per year

Work Location: In person

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