CRM Executive

1 week ago

Ahmedabad, India Mantras2Success consultants Full time

Opening: 3 Nos.

Job ID: 65253

Employment Type: Full Time

Reference:
Work Experience: 0 To 5.0 Year(s)

CTC Salary: 3.60 LPA TO 4.80 LPA

Function: Sales / BD

Industry: Gems & Jewellery

Qualification: Any - Any Graduation

**Location**:

- Ahmedabad
**As a Telesales Representative for Gems and Jewellery, your primary responsibility will be to engage potential customers over the phone and promote the products and services offered by the company.
- Make outbound calls to prospective customers. Identify and qualify potential leads through effective questioning and active listening techniques.
- Acquire an in-depth understanding of products and services, provide detailed information about the features, benefits, and value proposition of each product.
- Address any queries or concerns they may have and provide appropriate solutions to meet their needs.
- Use effective sales techniques to encourage customers to make purchases and close deals successfully.
- Maintain a systematic follow-up process to convert leads into sales.
- Keep detailed records of customer interactions, inquiries, and sales leads in the company's CRM system. Ensure data accuracy and timely updates.
- Stay informed about industry trends, competitor activities, and customer preferences related to Gems and Jewellery products.
- Stay updated on the latest Gems and Jewellery trends, product knowledge, and sales techniques.

**Qualifications**:

- Proven experience in telesales or sales within the Gems and Jewellery industry is preferred
- Excellent verbal communication skills
- Goal-oriented and driven to achieve sales targets and quotas.
- Strong customer service orientation and the ability to build and maintain customer relationships.
- Language
- Tamil (Hindi and English must)

**Key Skills**:

- Telesales
- Cold Calling
- Jewellery Sales
- Telecaller
- Outbound Process

**Company Profile**:
The Company is India’s first - brand that offers its diverse clientele the finest and most exquisitely crafted - diamonds in the world in an organized and transparent manner. Their -s come with unparalleled features such as a unique Hearts and Arrows cut, easy Upgrade option, and a free all-risk Insurance cover, to name a few.

They have a healthy network of 147 partner jewelers spanning across 88 cities in India.

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