Customer Relationship Executive
12 hours ago
Ensure excellent customer service at all times over thephone or chat or direct
- Receive and process incoming bookings, monitor CRM module, and process requests on time
- Assign work orders to field staff, follow up and ensure theclosing of each ticket on time and obtain feedback
- Generate outgoing calls and increase sales conversion of active and budding clients
- Addressing clients' uncertainties, grievances, and suggestions on time and resolve with at most care.
- Act as a vital point of communication between internal and external customers and be accountable
- Attending regular team meetings to clarify progress and performance-related expectations and exchange ideas for improvements
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Calicut Beach - 673032, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer relationship management: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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