Dealer In-house Trainer

**Dealer In-house Trainer**

**Objectives of the job**

To ensure Skill Enhancement of Mercedes-Benz sales staff:
a) Managing the dealership’s training requirements, including identification of training needs and nomination to required programs

b) Delivery of training courses and programs as per MB standards.

c) Ensuring that training provided by MB to the sales staff supports the aims and objectives of the dealership via in-house trainings, role plays, tests etc and provide feedback to MB for future training

requirements

d) Implementing in-house training system at the dealership

**Qualification**

**o Basics**:Any Bachelor degree/ MBA

**o Experience (type of)**:5-10 years of experience in Training/ Sales

**o Specialized Knowledge**:Communication skills, excellent people management skills, Customer oriented attitude, team player, sensitive to training needs of the sales staff, knowledge of MS office and training methodology and trends in training.

**Reporting To**

**o **Lead Sales

**KRAs**

a) Liaison with Training Team at MB

b) Receive updated information on Product and Processes from MB and ensure cascading of the same within sales force

c) Regular update to be given on the training to MB

d) Participate in the TTT programs conducted by Global Trainers and Certified trainers at MB

e) Training needs analysis, Training and development for sales in the dealership

f) Evaluation and Assessment of each sales staff at the dealership

**Job Designation/Field of Work**:
**1 Operational**
- To perform training needs analysis (TNA) for each department and identify the gap vis-à-vis product knowledge, sales process and soft skill
- To provide inputs to MB training and take specific module to address the above needs and conduct trainings related to product knowledge, sales process and soft skill wherever and whenever required
- To maintain the central library for training and regularly update the inventory of the same thus reporting it to GM Sales & Service
- To identify & evaluate any external training program (if required) for the employees & training department with prior approval of GM Sales & Service
- Evaluation and Assessment of Trainings conductedDealer In-House Trainer job description
- Conduct Foundation Training on Brand through E-Training for all new sales staff
- Conduct Basic Auto Technology Module and Test as per MB India guidelines
- Ensure implementation of On Job Training through Training Log Books
- Conduct Product and Sales Process Training with role plays at dealerships
- To design, conduct & monitor timely evaluations after the training has been imparted

**3 Liaison with MB India Sales Training**
- Coordination with MB Sales Training Team on Training Needs
- To get updated information on Products and Processes in terms of Training Content from MB Sales Training
- Ensure recruitment forms of all new sales staff as per C-Sales Tools are sent to MB India Training.
- Nominate required sales staff for training and other timely reporting through SABA

**4. Training MIS**
- Timely reporting of monthly MIS of Dealer sales staff
- Manpower Required-Onboard-Trained status
- Weekly Trainings conducted Report
- Month-wise Training Report
- To maintain records of each training program done and the evaluations completed in a separate file
- Attrition Report

**Job Types**: Full-time, Permanent

**Salary**: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 5 years (preferred)

Work Location: In person

**Speak with the employer**
+91
9011041123