
Customer Relation Executive
1 week ago
**Job Title**: Student Success Specialist
**Location**: EN BLOCK, Sector V, Kolkata, West Bengal 700091
**Shift Timing**: 4:00 PM to 1:00 AM (UK Shift)
**Compensation**: Fixed + TRA + Performance-Based Incentives
**About the Role**:
We are seeking a passionate and proactive **Relationship Manager** to join our team. This role is focused on ensuring a high level of satisfaction among our students by resolving queries, retaining customers, and building long-term relationships.
**Key Responsibilities**:
- Provide timely resolutions to customer concerns with a student-first approach.
- Maintain strong relationships with students by regularly checking in and offering support.
- Identify at-risk students and implement retention strategies.
- Collaborate with internal teams (Sales, Operations, Academic) to resolve issues promptly.
- Record interactions and feedback accurately for continuous improvement.
**Requirements**:
- Excellent communication skills in English (spoken and written).
- Strong interpersonal skills and a friendly, problem-solving attitude.
- Prior experience in customer service or relationship management is a plus.
- Ability to multitask, stay organized, and handle student concerns patiently.
- Comfortable working in UK shift (4:00 PM - 1:00 AM IST).
- Reliable internet connection and a quiet work environment (if remote).
**Perks & Benefits**:
- Fixed monthly TRA (Travel Allowance / Technology Reimbursement Allowance)
- Attractive Incentive Plan based on performance and student feedback
- Dynamic and friendly team environment
- Opportunity for career growth in a fast-paced education-tech company
We look forward to connecting with passionate individuals who are ready to make a difference in students' lives
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,749.52 - ₹20,731.71 per month
**Benefits**:
- Flexible schedule
- Paid sick time
- Paid time off
Schedule:
- Evening shift
- Fixed shift
- Night shift
- UK shift
- US shift
Supplemental Pay:
- Performance bonus
- Shift allowance
- Yearly bonus
Work Location: In person
**Speak with the employer**
+91 9153759348
-
New Town, Kolkata, West Bengal, India TP Digital Technologies Full timeWe are looking for a **Client Relations Representative Executive** who will be responsible for maintaining strong relationships with clients, addressing their needs, and ensuring their satisfaction with our IT services. This role requires excellent communication and interpersonal skills, a client-centric approach, and a passion for delivering exceptional...
-
Client Relations
6 hours ago
Kolkata, West Bengal, India CP HR Services Pvt.Ltd Full timeJob Title: Senior Executive - Client Relations & Customer Support Location: Netaji Subhas Road, Ground Floor, Kolkata - 700001 Experience: 2 Years Qualification: Graduation **Salary**: 15K - 20K Department: Client Relations Reporting to: CBDO (Chief Business Development Officer) Job Summary We are seeking a dedicated Senior Executive for Client...
-
Customer Relation Executive
2 days ago
Alipore, Kolkata, West Bengal, India Ishwar Motors Private Limited Full time**Job Title**: Customer Relationship Executive (CRE) **Location**: Kolkata 24 south parganas - Ather Energy Dealership **Department**: Sales / Customer Experience **Reporting To**: Sales/Experience Manager **Job Role & Responsibilities**: - Welcome walk-in customers and assist them through their vehicle experience journey. - Provide detailed information...
-
Customer Relation Executive
1 week ago
Kolkata, West Bengal, India SHAH DISTRIBUTORS Full timeA **Customer Relationship Executive (CRE)** in the service department is responsible for maintaining and enhancing relationships with existing customers. They handle customer inquiries, resolve complaints, provide product/service information, and ensure customer satisfaction. The CRE works closely with internal teams to address service issues, track customer...
-
Public Relation Marketing Executive
6 days ago
New Town, Kolkata, West Bengal, India Lead Height Full time**Position**: Public Relation Marketing Executive **Department**: Marketing **Employment Type**: Full Time/Intern **Salary Range**: 10000-25000 **Overview** **Key Responsibilities**: - **Public Relations Strategy**: - Develop and implement effective PR strategies to promote the brand and its services. - Monitor media trends and industry developments to...
-
Customer Care Executive
6 days ago
New Town, Kolkata, West Bengal, India Teleperformance Full time**TELEPERFORMANCE** **CUSTOMER SUPPORT EXECUTIVE** **WE ARE HIRING** Currently we are hiring for CUSTOMER CARE EXECUTIVE **Qualities & Skills** **Benefits** - Health Insurance - Provident Fund - Cab Facility Salary : 18K-30K CTC Location : Kolkata Interview Mode : Walk-In Interview Education Qualification : Graduation OR Under Graduate FRESHER...
-
Customer Support Executive
4 days ago
New Town, Kolkata, West Bengal, India Raj Nandani Life Science Private Limited Full time**Post - Customer Support Executive** **Salary - up to 20k** **Contact - 7005432236** **#No_Target** **#Only_Day_Shift** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service...
-
Customer Care Executive
4 days ago
New Town, Kolkata, West Bengal, India Teleperformance Full timeWE ARE HIRING TELEPERFORMANCE CUSTOMER CARE EXECUTIVE QUALITIES AND SKILLS - Resolving customer queries and providing resolution Company Name : TELEPERFORMANCE Location : Kolkata Work Mode : WORK FROM OFFICE - Health Insurance - Provident Fund **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹30,000.00 per...
-
Customer Care Executive
2 weeks ago
New Town, Kolkata, West Bengal, India Teleperformance Full timeWE ARE HIRING TELEPERFORMANCE PROFILE : CUSTOMER SUPPORT EXECUTIVE We are Hiring for Kolkata Location Teleperformance Company is a Multinational BPO Sector **Qualities & Skills** - FRESHER are also eligible with clear communication skills - Skills like problem solving and positive attitude will be an added advantage Location : Kolkata **Job Types**:...
-
Customer Relations Executive
2 weeks ago
New Delhi, India Kinster Global Full timeWe are seeking a Customer Relations Executive to join our dynamic team in Delhi. As a Customer Relations Executive, you will be responsible for maintaining and enhancing our relationships with existing customers, ensuring their satisfaction, and contributing to our company's growth. Minimum Qualifications: Bachelor's degree. Minimum of 2 years of relevant...