Telesales Executive
2 days ago
**Key Responsibilities**:
- Handle inbound and outbound calls to international clients, addressing their queries, concerns, and requirements effectively.
- Develop and maintain strong relationships with international clients to ensure a high level of satisfaction and retention.
- Provide accurate information about products/services, promotions, and company policies.
- Ensure smooth communication by clearly explaining details and resolving issues quickly.
- Assist clients with troubleshooting, orders, bookings, and product-related inquiries.
- Document client interactions and maintain accurate records in the CRM system.
**Skills & Qualifications**:
- Proven experience as a Telecaller, Customer Service Executive, or similar role, especially with international clients.
- Excellent verbal and written communication skills in English.
- Strong understanding of international business practices and client expectations.
- Ability to communicate, politely and professionally with clients from diverse cultural backgrounds.
- Excellent listening skills and the ability to understand client needs quickly.
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Telesales and Tele Calling: 2 years (preferred)
**Language**:
- English (required)
**Location**:
- Nandanvan, Nagpur, Maharashtra (required)
Work Location: In person
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