Front Desk Executive

1 week ago

Solim, India Thalassa Greek Taverna Full time

**Key Responsibilities**:

- Greet and welcome guests with a positive and professional attitude.
- Manage guest check-ins and check-outs efficiently.
- Maintain accurate guest records and update the club’s reservation system.
- Coordinate with security, floor staff, and management to ensure smooth entry and seating.
- Monitor guest list, VIP entries, and special bookings.
- Manage cloakroom or guest belongings if required.
- Address and resolve customer complaints or escalate to management when necessary.
- Ensure the front desk area is neat, organized, and presentable at all times.
- Maintain confidentiality of guest information.
- Assist in promotional events, loyalty programs, or feedback collection when assigned.

**Requirements**:

- Proven experience as a Front Office Executive / Guest Relations Executive in the hospitality or nightlife industry preferred.
- Excellent communication and interpersonal skills.
- Well-groomed with a pleasant personality and strong customer-service orientation.
- Comfortable working night shifts, weekends, and holidays.
- Proficiency in English and Hindi; knowledge of local languages is an advantage.
- Familiarity with POS systems and basic computer skills.
- Ability to work under pressure in a fast-paced environment.

**Work Environment & Schedule**:

- Evening & Night shifts
- Fast-paced, high-energy environment with live entertainment and crowd management
- Location: Prominent night club in Goa

**Salary & Benefits**:

- Competitive salary based on experience
- Incentives and performance-based bonuses
- Staff meals and transportation (if applicable)
- Opportunity to grow within the nightlife and hospitality industry

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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