Customer Support Executive

1 day ago


Mohali Punjab, India Think 360 Solutions Pvt Ltd Full time

The Customer Support Executive will be responsible for providing excellent customer service to Food Delivery App users (Czech Republic based). This includes resolving customer queries and issues, providing information and support, and ensuring that customers have a positive experience.

**Responsibilities**:

- Provide information and support to customers
- Resolve customer issues in a timely and efficient manner
- Escalate complex issues to the appropriate team
- Work with other teams to improve the customer experience
- Stay up-to-date on products and services

**Note**:

- Prior experience in customer support within Food delivery apps will be an advantage.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 6283070393



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