Customer Service Officer

4 days ago

Bengaluru Karnataka, India Arrow Electronics, Inc. Full time

**Position**:
Customer Service Officer

**What You will Be Doing**
- Responsible for system-related work which would consist of, Sales order entries, maintenance, shipment release & inventory management.
- Be In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics
- Responsible for overall Customer management as well as handling RMA (customer returns)
- Order Management
- Sales Order Entry
- Sales order Maintenance
- Shipment Release
- Inventory Management
- Ensure on time delivery.
- Process RMA (Customer returns) Shared role with Field Sales / IS - Pre-Order & Order Entry

**What We Are Looking For**

**Expertise**
- Order Management - PO to Invoicing & AR Process, RMA Process & Inventory management.
- Basic understanding of International Trade practices of Warehouse & Inco. Terms.
- Must have a tertiary education (Some formal training or experience is required to perform the job effectively)
- Experience : Must have min of 2 to 5-years' experience from EMS/ Electronics components distribution.

**Skills**
- Committed to learn, be more & do more, Expert in OM of ERP & Excel, Process oriented.
- Excellent customer service skills
- Excellent interpersonal skills
- Excellent communication skills, including English & country specific language
- Express ideas with clarity since role require regular exchange of communication.
- Demonstrated analytical and problem-solving skills.
- Skill in prioritizing work & multi-tasking
- Advanced computer proficiency level

**Attitude**
- Operates from a service-oriented attitude.
- A proven team player
- High energy level with a sense of urgency
- Can do' attitude (self-motivated)
- Detail oriented

**What Is In It For You**

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- Insurance
- Bonus
- Incentives
- 5-Day Work Week
- Growth Opportunity
- And more

**About Arrow**

**Location**:
IN-KA-Bangalore, India

**Time Type**:
Full time

**Job Category**:
Business Support

  • Customer Service Officer

    2 days ago

    Bengaluru, Karnataka, India Furms Business Solutions Private Limited Full time

    Hiring for Customer Service Officer *Graduation Mandatory *Min 1yr Exp mandatory in voice process *Excellent communication in English & Hindi *Day shift with 1 rotational week off *Virtual Interview *Relocation Benifit provided *Salary between 21000 to 27000 per month *Work Location : Bangalore (Work from Office) **Salary**: ₹21,000.00 - ₹27,000.00 per...

  • Customer Service Executive

    1 week ago

    Bengaluru, Karnataka, India SPRING RAISE SERVICE Full time

    customer support executive Work from office Qualification: 12th, (PUC) or Any Graduate other English+Hindi/ Malayalam /Marathi/Gujarati/Tamil 6 Days working 1 Rotational Off Work from Office **Job Types**: Full-time, Permanent, Fresher **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Fixed shift Supplemental Pay: -...

  • Officer, Customer Service

    4 days ago

    Bengaluru, Karnataka, India Ls Hireman consulting Pvt Ltd Full time

    General Description Technical Services Officer will provide administrative and operational support to the sales team and helps them to achieve their sales goals through managing customer queries, lead generation and data management. Previous experience in customer service, sales or technical support in a food/pharma/nutra ingredients company is a...

  • Customer Service Officer

    4 days ago

    Jayanagar, Bengaluru, Karnataka, India Toehold travel and photography pvt ltd Full time

    The customer service officer is needed to speak to clients, take bookings and follow up and for documentation Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English...

  • Customer Service Officer

    2 days ago

    Marathahalli, Bengaluru, Karnataka, India Furms Business Solutions Private Limited Full time

    Hiring for Customer service officer - English + Any South Language or Hindi *Graduation Mandatory *Min 1Yr of experience in Sales Mandatory *Excellent communication in English + Any South Language or Hindi *Day rotational shift with rotational week off *Salary : 26 CTC *Walkin interview with work from office **Job Types**: Full-time, Permanent Pay:...

  • Field Officer

    2 weeks ago

    Bengaluru, Karnataka, India Service junction Full time

    **Key Responsibilities**: - Conduct field visits to customer locations for service, inspections, and support. - Coordinate with the team to ensure timely service delivery and issue resolution. - Build and maintain strong relationships with clients to ensure satisfaction. - Provide technical assistance and troubleshooting for products and services. - Collect...

  • Customer Service Officer

    4 weeks ago

    Bangalore, Karnataka, India Equitas Small Finance Bank Full time

    Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail

  • Customer Service Officer

    4 weeks ago

    Bangalore, Karnataka, India Equitas Small Finance Bank Full time

    Customer Service Officer - MF Customer Service Officer - MF Customer Service Officer - MF Customer Service Officer - MF Customer Service Officer - MF Customer Service Officer - MF

  • Customer Service Officer

    3 weeks ago

    Athani, Karnataka - Hubli-Dharwad, Karnataka, India Equitas Small Finance Bank Full time

    Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail

  • Customer Service Officer

    4 days ago

    Bengaluru, Karnataka, India FiveS Digital Full time

    Troubleshoot and resolve customer issues efficiently, escalating complex cases to higher management as needed. - Assist customers with the problems, including specific tasks such as account setup, troubleshooting, and service management. - Provide accurate information and guidance regarding products, services, and policies. - Maintain detailed records of...