Customer Service Officer

7 days ago

Bengaluru Karnataka, India Arrow Electronics, Inc. Full time

**Position**:
Customer Service Officer

**What You will Be Doing**
- Responsible for system-related work which would consist of, Sales order entries, maintenance, shipment release & inventory management.
- Be In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics
- Responsible for overall Customer management as well as handling RMA (customer returns)
- Order Management
- Sales Order Entry
- Sales order Maintenance
- Shipment Release
- Inventory Management
- Ensure on time delivery.
- Process RMA (Customer returns) Shared role with Field Sales / IS - Pre-Order & Order Entry

**What We Are Looking For**

**Expertise**
- Order Management - PO to Invoicing & AR Process, RMA Process & Inventory management.
- Basic understanding of International Trade practices of Warehouse & Inco. Terms.
- Must have a tertiary education (Some formal training or experience is required to perform the job effectively)
- Experience : Must have min of 2 to 5-years' experience from EMS/ Electronics components distribution.

**Skills**
- Committed to learn, be more & do more, Expert in OM of ERP & Excel, Process oriented.
- Excellent customer service skills
- Excellent interpersonal skills
- Excellent communication skills, including English & country specific language
- Express ideas with clarity since role require regular exchange of communication.
- Demonstrated analytical and problem-solving skills.
- Skill in prioritizing work & multi-tasking
- Advanced computer proficiency level

**Attitude**
- Operates from a service-oriented attitude.
- A proven team player
- High energy level with a sense of urgency
- Can do' attitude (self-motivated)
- Detail oriented

**What Is In It For You**

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- Insurance
- Bonus
- Incentives
- 5-Day Work Week
- Growth Opportunity
- And more

**About Arrow**

**Location**:
IN-KA-Bangalore, India

**Time Type**:
Full time

**Job Category**:
Business Support

  • Customer Service Executive

    5 days ago

    Bengaluru, Karnataka, India Bolster Legal Service Pvt Ltd Full time

    **Job Title**: Customer Service Executive **Location**: Bangalore, Karnataka (On-Site) **Process**: Voice **Salary**: 20,000 - 28,000 Per Month **Qualifications & Requirements**: - Willingness to work in **Night Shift (8 PM - 5 AM PST)**: - Strong English communication skills (both verbal & written) - CRM tool experience is preferred - Work experience...

  • Customer Service Officer

    7 days ago

    Bengaluru, Karnataka, India INNOVFIX PRIVATE LIMITED Full time

    **About the Role**: We are looking for a **female Customer Support Officer** who can communicate fluently in **Kannada and English**, to assist users with their queries, provide clear information, and ensure a friendly and professional experience on every interaction. This is an opportunity to be a key voice of our brand and support users with care and...

  • Customer Service and Operations

    3 weeks ago

    Bengaluru, India 247 Customer Private Limited Full time

    Job Description Exciting Career Opportunities at [24]7.ai Join Our International BPO in Bangalore! Are you looking to kickstart or advance your career in an international BPO We're hiring for both Voice & Non-Voice Process roles at [24]7.ai in Bangalore! Role & Responsibilities: - Interact with customers via Call / Chat to resolve queries. - Provide...

  • Customer Service Officer

    4 days ago

    Bengaluru, Karnataka, India Venu & Vinay Full time

    We are looking for Customer support officer to coordinating with clients. Work location preferably - Jayanagar, Bangalore Fresher / Experienced Ready to join immediately. If you are interested, please reach out Manjushree - HR - 9606016680. **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹16,000.00 per month **Benefits**: - Cell...

  • Customer Service Officer

    2 weeks ago

    Bengaluru, Karnataka, India Connect Galaxy Full time

    _**We are Hiring!!!**_ **Designation**: Customer Service officer **Job Title**: Ecommerce BO - L2 **Process**: Voice Process **Salary**: 25k CTC per month Qualifications : Graduates only **Experience**: Min 1 year of experience in a BPO voice process Excellent **verbal**communication skills in **English and Hindi** Proficiency in **typing**(30 words...

  • Customer Service Officer

    2 weeks ago

    Marathahalli, Bengaluru, Karnataka, India Teleperformance Full time

    Hiring for Customer Support Officer *Graduation mandatory *Min 1+yr of previous exp in the BPO sector *Languages required: English & Hindi *Day rotational with 1 rotational week off *Walk-in interview with Work from office **Job Types**: Full-time, Permanent Pay: ₹19,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day...

  • Customer Service Officer

    7 days ago

    Inclusive Banking - SBL>South>Karnataka>Karnataka>Bangalore>Central Bangalore>Karnataka>>Central Bangalore, India Equitas Small Finance Ltd Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail

  • Customer Service Executive

    2 weeks ago

    Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    CSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...

  • Customer Service Officer

    3 weeks ago

    Bangalore, Karnataka, India Equitas Small Finance Bank Full time

    Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail

  • Customer Service and Operations

    3 weeks ago

    Bengaluru, India 247 Customer Private Limited Full time

    Job Description Exciting Career Opportunities at [24]7.ai Join Our International BPO in Bangalore! Are you looking to kickstart or advance your career in an international BPO We're hiring for both Voice & Non-Voice Process roles at [24]7.ai in Bangalore! Role & Responsibilities: - Interact with customers via Call / Chat to resolve queries. - Provide...