Tenant Relation Executive

1 week ago


Chennai Tamil Nadu, India Cushman & Wakefield Full time

**Job Title**

Tenant Relation Executive
**Job Description Summary**
- Adhere to the helpdesk management SOPs.
- Responsible to manage the helpdesk.
- Greet the customers/ guest and assist them with need-based information on brands/ stores/ promotions/ events/ campaigns etc.
- Ensure the guest complaints and concerns are handled in an efficient and timely manner.
- Seek feedback from the guest over their shopping experience and share the same with the reporting manager.
- Come up with ideas and suggestions on how to get the “relevant” shoppers back to Centre.
- Compile insights on customers on regular basis and share the same with reporting manager. This is especially applicable for premium shoppers with high spending power, expats etc. This is to understand why they like to come to our Centre for shopping and how to keep getting them back.
- Daily sales data collection from all stores.
- Get insights from retailers on what is working/ not working for them, how can we help them increase sales, their other issues etc and help in resolving the same. These insights should be compiled and shared with reporting manager on weekly basis.
- Getting regular feedback from retailers and maintaining retailer satisfaction index.
- Conduct various audits from time to time - shop fronts, fire exits, inventory etc.
- Maintaining records of Lost & Found items.
- Coordinate and ensure high standards of safety and cleanliness are maintained with the objective of enhancing customer experience.
- Coordinate/ assist the marketing team in execution of the planned events/ promotions at the shopping centre;
- Updating daily/ weekly reports on customer feedback, any key escalations.
- Responsible to light Maha Deepam every day.
- Influence customers to take KKP and other brochures as applicable (e.g. MAG) and mention about KKP walks and other key promotions/ upcoming events etc. Inform them about upcoming Skydeck, Madras House etc.
- Ensure that the tenants’ facility/ operational issues are logged in PAZO and the same is directed to the concerned team for rectification. Issues need to be closed in PAZO in efficient and timely manner.



  • Chennai, Tamil Nadu, India NotionMindz Technology LLP Full time US$ 1,50,000 - US$ 2,00,000 per year

    Job Title:.NET Cloud Architect – Multi-Tenant SaaS | Upstream Oil & GasLocation:Chennai, TamilnaduEmployment Type: On ContractJob Summary:We are seeking a seasoned .NET Cloud Architect with proven expertise in designing andbuilding high-performance, scalable, multi-tenant SaaS applications on the cloud. Theideal candidate will bring deep technical...

  • Executive - Mis

    1 week ago


    Chennai, Tamil Nadu, India Cushman & Wakefield Full time

    **Job Title** Executive - MIS **Job Description Summary** 1. Data & System Management: Maintain and update property management software with tenant, lease, maintenance, and financial information. Generate daily, weekly, and monthly MIS reports on occupancy, rent collection, maintenance activities, and operational expenses. **Job Description**: 1. Data &...


  • Chennai, Tamil Nadu, India SIMS HOSPITAL Full time

    Greetings from SIMS Hospitals! Looking for Guest Relation Executive who can speak and write Telugu, Tamil & Bengali Pleasing personality Willing to join immediately. Guest Relation Executive will be supporting the Telugu, Tamil & Bengali speaking patients coordinating doctors consultation and appointments and also need to read and explain the consent as...

  • Fit Out Executive

    5 days ago


    Chennai, Tamil Nadu, India Cushman & Wakefield Full time

    **Job Title** Fit Out Executive **Job Description Summary** - You will be responsible to ensure all necessary utilities are being given to the occupants/tenants. - You will be responsible for all drawing submissions and approvals to be maintained for fitout work. - The contractor will coordinate with you for all minor execution issues. - Building...


  • Chennai, Tamil Nadu, India Citi Full time

    The Engineer Sr Analyst is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned...


  • Chennai, Tamil Nadu, India Cushman & Wakefield Full time

    **Job Title** Guest Relation Executive **Job Description Summary** Handling customer queries and concern, Preparing MIS report to presented to the management. Regular goggle review and coordinate with respective department for closure Handling customer queries and concern, Preparing MIS report to presented to the management. Regular goggle review and...


  • Chennai, Tamil Nadu, India Brilfox Full time

    Required **Customer Relation Executive** - Plus Two/Degree - Good Communication in **Tamil and English**: - **Fresher/Experienced in Tele Sales**: - Time : 10.00am to 7.00pm - Salary : 18k to 20k in Hand - Industry : Matrimony - Location **:Chennai** For more details, Contact **:7902707990** Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day...

  • Executive Fit Out

    2 weeks ago


    Chennai, Tamil Nadu, India Cushman & Wakefield Full time

    **Job Title** Executive Fit out **Job Description Summary** The resource is responsible for complete retailer fit out work to ensure the job execution as per client standard without NC and end to end follow / coordination with retailer. The resource is responsible for complete retailer fit out work to ensure the job execution as per client standard...


  • Chennai, Tamil Nadu, India Bluemoon construction Full time

    **Job Title**: Customer Relationship Management (CRM) Executive **( Female)** **Department**: Sales / Marketing / Customer Support **Location**: Chennai **Company**: Bluemoon Construction **Reporting To**: Marketing Manager / Director **Job Summary**: **Key Responsibilities**: - Build and maintain long-term relationships with customers. - Handle customer...

  • Marketing Executive

    1 week ago


    Guduvanchery Lake, Chennai, Tamil Nadu, India Living Assets Facility Management Pvt. Ltd. Full time

    A Rental Marketing Executive is responsible for developing and executing marketing strategies to promote rental properties, attract potential tenants, and maximize occupancy rates, utilizing various channels like online listings, social media, and traditional marketing tactics, while maintaining brand consistency and adhering to company guidelines Pay:...