B2b Telesales

4 days ago

Noida Sector Noida Uttar Pradesh, India BSDS TECHMART PRIVATE LIMITED Full time

**Objectives of this role**
- Meet weekly/monthly sales targets by developing a marketing strategy as a telesales executive
- Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit
- Foster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solving
- Comply with the rules and regulations of the company by providing customer support as a telemarketing executive

**Responsibilities**
- Convert leads for the company through telephonic/online conversations
- Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
- Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role
- Update customers about new launches and record customer reactions to new services
- Be aware of the latest B2B industry trends as a telesales executive
- Liaise with the concerned department regarding customer queries and complaints

**Required skills and qualifications**
- Prior experience working as a telesales executive or in a similar role
- Good Understanding of English and Hindi
- Good communication skills, both verbal and written

**Preferred skills and qualifications**
- Bachelor’s degree in communication, marketing, or a similar discipline
- Proven record of meeting sales targets
- Outstanding negotiation and time management skills

**Job Types**: Full-time, Permanent

**Education**:

- Bachelor's (preferred)

Work Location: In person

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