Product Review Associate

**Description**:
**About Gartner Digital Markets**:

- Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services. _
- Gartner Digital Markets is the world’s largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinations—Capterra, GetApp, Software Advice, and UpCity—and 70 localized sites, Gartner Digital Markets helps software and service providers build their brand, capture demand, and understand their market. As the only destination for software and services driven by independent, objective research and verified customer reviews, we help connect providers with in-market buyers to fuel growth across the full funnel. _

**About Gartner Digital Markets**:

- Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services. _
- Gartner Digital Markets is the world’s largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinations—Capterra, GetApp, Software Advice, and UpCity—and 70 localized sites, Gartner Digital Markets helps software and service providers build their brand, capture demand, and understand their market. As the only destination for software and services driven by independent, objective research and verified customer reviews, we help connect providers with in-market buyers to fuel growth across the full funnel. _

**About this role**:
Review Associate is responsible for Quality accessing the reviews on Gartner’s digital markets websites which includes validation of reviewer’s identity, review should be in check with Gartner’s guidelines and moderating the content. Person will also be responsible for conducting secondary research to identify different software by different vendors.

**What you’ll do**:

- Quality Check the Reviews:

- Validate the reviewer's identification. This requires searching for information about the reviewer online e.g., Linkedin, or looking for the website for the company they said they're with.
- If outreach to the reviewer is needed, the person in the role will either need to coordinate this outreach with the local team, or conduct it themselves
- Makes sure reviews are in accordance with Gartner’s guidelines and there is no conflict of interest
- Managing the content of the review
- Conducting secondary research to identify different software’ by different vendors
- Data analysis - Conduct analysis based on data and metadata captured on the portals to identify spam trends and fake reviews
- Consistently make process more efficient, automate repetitive tasks and enhance ease of work for everyone within the team
- Keep looking for new ideas for tech and product teams to work upon to enhance spaM/Fake review identification and increase team’s capacity

**What you’ll need**:

- Post-graduate with 0-1 years of experience is required
- Plus, if they have experience using a CMS, and have worked in the technology industry.
- Ability & eagerness to work with small-to-large sets of data, analyze and generate insights to identify trends and patterns
- Highly proficient in English.
- Highly proficient with Web research.
- Medium Excel experience. Power BI/SQL knowledge is a differentiator

LI-SA2

Digitalmarkets

**Who are we?**

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

**What makes Gartner a great place to work?**

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**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development