Customer Service Representative(International)

5 days ago

Gurugram Haryana, India Infiniserve IT Solution Pvt Ltd Full time

**Job Title**:Customer Support Executive**
**Location**:Gurgaon**

**Key Responsibilities**:

- Identify and assess customer needs to ensure high levels of satisfaction.
- Handle customer complaints effectively by providing appropriate solutions and alternatives within specified timelines.
- Follow up with customers to ensure resolution and maintain positive relationships.

**Required Skills & Qualifications**:

- Bachelor’s degree in any discipline (preferred).
- Proven customer support or client service experience.
- Strong phone handling skills with active listening ability.
- Excellent communication and presentation skills.
- Prior experience in customer service or support roles will be an advantage.

**Preferred Qualifications**:

- Background in BPO or telesales (domestic and international).
- Fluency in English is mandatory.

**Contact No. 9430856675**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹31,400.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Language**:

- English (required)

Work Location: In person

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