
Customer Relationship Executive
2 weeks ago
**Job Title: Customer Relationship Executive**
**Job Location**:Injambakkam ECR VGP Marine Kingdom Pvt Ltd**
**Job Summary**:
**Key Responsibilities**:
Greet, assist, and engage with guests in a friendly and professional manner to ensure a positive experience.
Respond to inquiries, provide information about park attractions, services, and policies, and offer personalized recommendations.
Address and resolve guest complaints or concerns promptly, aiming for the highest levels of customer satisfaction.
Develop and maintain strong relationships with repeat visitors, VIPs, and season pass holders. Ensure that all guest feedback is captured, reviewed, and acted upon to improve services.
Work closely with the operations team to ensure smooth service delivery and meet guest expectations.
Help to create a welcoming and engaging environment for all park visitors. Handle customer concerns, including ticket issues, ride reservations, and special requests. Promote park promotions, packages, and membership programs to guests.
What we offer:
Competitive salary and benefits package.
Opportunities for professional growth and advancement.
Collaborative and dynamic work environment.
Free park admission and exclusive employee perks.
Pay: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Paid time off
**Language**:
- English (preferred)
Work Location: In person
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