Customer Support Associate

1 week ago

Gurugram Haryana, India Belinnov Solutions Private Limited Full time

**Key Responsibilities**:

- Handle international customer calls professionally and efficiently.
- Address customer inquiries, complaints, and support issues promptly.
- Provide accurate information and solutions to customer problems.
- Maintain a positive, empathetic, and professional attitude at all times.
- Document all customer interactions in the CRM system.
- Collaborate with internal teams to ensure smooth resolution of customer concerns.
- Meet performance targets like quality, accuracy, and customer satisfaction.

**Requirements**:

- Freshers welcome - no prior experience required.
- Excellent verbal communication skills in English.
- Willingness to work in an international voice process.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced, team-oriented environment.
- Good listening skills and a problem-solving mindset.
- Flexibility and eagerness to learn and grow in a customer service role.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Day shift

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 26/04/2025

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