Student Support Executive

2 weeks ago

Navi Mumbai Maharashtra, India Edujam LLP Full time

**Job Title: Student Support Executive**

**Company**: Edujam LLP
**Location**: Rabale, Navi Mumbai

**Job Type**: Full-Time
**Experience Level**: 0-2 Years (Freshers Encouraged to Apply)
**Salary Range**: ₹16,000 - ₹22,000 per month
**Industry**: Education / EdTech

**About the Role**:
Edujam LLP is looking for a proactive and student-centric **Student Support Executive** to join our dedicated team. In this role, you will be responsible for providing comprehensive support to students throughout their academic lifecycle. You will serve as a key liaison between students, internal departments, and partner universities.

**Roles and Responsibilities**:

- **Student Onboarding & Document Handling**:
Verify and manage academic and identification documents submitted by students at admission and throughout their course.
- **Student Assistance & Query Management**:

- **Fee Collection & Financial Tracking**:
Assist with fee collection, generate receipts, and maintain updated financial records for each student.
- **Academic Communication**:
Share important academic updates, circulars, and announcements related to examinations, assignments, and results as issued by affiliated universities.
- **Data & Record Maintenance**:
Organize and maintain accurate student records in both digital and physical formats.
- **Follow-Up Activities**:
Monitor and follow up with students for pending documents, fees, or other required submissions.
- **Internal Coordination**:
Coordinate with internal teams and university contacts to ensure a seamless academic experience for students.
- **Operational Support**:
Provide assistance during exam registrations, result declarations, academic events, and other student-related activities.

**Who Can Apply**:

- **Education**: Bachelor’s Degree in any stream is mandatory.
- **Languages**: Must be fluent in **Hindi and English**, both spoken and written.
- **Experience**: 0-2 years. Fresh graduates with a passion for student interaction are welcome.
- **Skills Required**:

- Excellent verbal and written communication
- Strong interpersonal and problem-solving skills
- Highly organized with attention to detail
- Empathetic, patient, and responsible in handling student concerns
- Ability to multitask and manage time effectively

**Work Schedule**:

- **Days**: Monday to Saturday
- **Timing**: 10:00 AM to 7:00 PM

**What You’ll Gain**:

- Hands-on experience in student relationship management
- Insight into university academic procedures and policies
- Skill-building in communication, coordination, and documentation
- Growth opportunities within the EdTech and higher education domain
- A positive, team-oriented workplace focused on student success

**How to Apply**:
For queries, contact **+91 93727 24691**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹22,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid time off

Work Location: In person

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