Telly Calling

2 days ago

CBD Belapur Navi Mumbai Maharashtra, India Radcorps Group Full time

**Make outbound calls**: Generate leads by calling potential customers to present products or services, explain their benefits, and encourage purchases
- **Manage incoming calls**: Resolve customer concerns and issues, and organize customer information
- **Build relationships**: Foster relationships with existing clients and build rapport with potential clients
- **Provide customer service**: Answer customer queries, provide pricing details, and maintain service quality
- **Provide feedback**: Collect data from existing customers on the impacts of the company's products or services, and relay this information to the relevant departments
- **Follow up**: Follow up with incoming leads and book appointments for the field sales team
- **Customize scripts**: Memorize scripts and customize them for clients as per the situation
- **Make reports**: Make reports and documentation based on conversations that took place during telecalling
- **Adhere to guidelines**: Adhere to organizational guidelines and methodology while telecalling

Telecallers should have excellent communication skills, including verbal and written communication, listening skills, and customer handling skills. They should also be persuasive, patient, and persistent.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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