Call Center Executive

8 hours ago

Coimbatore, India Sterna Security Devices Pvt Ltd Full time

**Roles & Responsibilities**
- Identify customer needs, clarify information, research every issue, and provide solutions.
- Providing customers timely and accurate feedback.
- Following up with clients to ensure the issue has been rectified.
- Managing several cases at once.
- Prepare the call records to maintain our call center database.

**Requirements and skills**
- Strong verbal communication skills(Telugu, Malayalam or Kannada) and active listening
- Familiarity with system and practises
- Customer focus and adaptability
- Ability to multi task, set priorities and manage time effectively
- High school diploma or equivalent preferred, any degree;
- Prior experience working in a customer support role

**Salary**: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Language**:

- Telugu (preferred)
- Kannada (preferred)
- Malayalam (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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