Front Office Admin

4 days ago

Dindigul Tamil Nadu, India B-Evolve Full time

**About the Role**

We are seeking a friendly, organized, and patient-focused **Front Office Administrator** to manage the reception area of our clinic. You will be the first point of contact for patients and visitors, ensuring a warm welcome, smooth registration process, and efficient coordination of appointments.

**Key Responsibilities**
- Greet and welcome patients in a courteous and professional manner.
- Manage patient check-in and check-out processes.
- Schedule, confirm, and reschedule appointments.
- Answer phone calls, respond to inquiries, and route calls to appropriate staff.
- Maintain patient records and update databases accurately.
- Collect payments, issue receipts, and maintain billing records.
- Coordinate with doctors, nurses, and other clinic staff for smooth patient flow.
- Keep the reception and waiting area clean, organized, and presentable.
- Ensure patient confidentiality and compliance with clinic policies.

**Required Qualifications**
- High school diploma or equivalent; diploma in Office Administration or Healthcare Management preferred.
- Previous experience in reception, front office, or customer service (healthcare experience is a plus).
- Strong communication and interpersonal skills.
- Proficiency in MS Office and basic computer operations.
- Ability to multitask and handle a fast-paced environment.
- Professional appearance and compassionate attitude toward patients.

Pay: From ₹10,000.00 per month

**Benefits**:

- Flexible schedule

Work Location: In person

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