Training Administrator

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes.

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500 and unveiling a new brand video. We are also proud to be recognized as a Great Place to Work-CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness.

Overview:
Key Responsibilities:
Training Coordination: Plan, schedule, and organize training sessions, workshops, and seminars. Ensure all logístical arrangements are made, including arranging equipment, and preparing materials.

Record Keeping: Maintain accurate training records, including attendance, certifications, and evaluation feedback. Update employee training databases and ensure compliance with regulatory requirements.

Communication: Serve as the primary point of contact for training inquiries. Communicate training schedules, changes, and requirements to employees and trainers.

Support Trainers: Assist trainers with preparation of training materials, handouts, and presentation equipment. Provide on-site support during training sessions as needed.

Evaluation: Collect and analyze feedback from training participants to assess the effectiveness of training programs. Provide reports and recommendations for improvements.

System Management: Utilize and maintain Learning Management Systems (LMS) to manage training registrations, track progress, and generate reports.

Compliance: Ensure that all training activities comply with company policies and relevant legal regulations. Maintain an up-to-date knowledge of industry trends and best practices in training and development.

Special Projects: Assist with the development and implementation of new training initiatives and special projects as assigned.

Qualifications:
Bachelor's degree in Human Resources, Business Administration, Education, or a related field.

Proven experience in a training coordinator or administrative role.

Strong organizational and multitasking skills.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite

Attention to detail and ability to maintain accurate records.

Ability to work independently and as part of a team.

Familiarity with training and development best practices.

May require working outside regular business hours to support training events
- Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws._ _This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._