Learning Delivery Administrator

-Job description**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of **Learning Delivery Administrator**

**Principal responsibilities**

This role will provide support to the region, business learning stakeholders and learning SMEs in the administration of learning deployments. This will involve all aspects of learning deployments from resource allocation, records management and other post training activities associated with training administration.

The role holder will:

- Manage pre-training activities inclusive of resource allocation, session creations, registration management, training material preparation, purchase order management
- Support actual sessions by assisting with room logistics and documentation required as needed
- Oversee attendance tracking based on completion reports from instructors
- Monitor feedback and evaluations provided post sessions
- Manage training data and provide summary reports as needed
- Manage training funding and costs by auditing and making the necessary checks prior to submission.
Requirements- Knowledge and understanding of the principles of the Learning, Development and Talent Management function
- Strong management, interpersonal, organizational, negotiation and verbal and written communication skills.
- Strong Attention to detail combined with strong delivery focus and ability to meet aggressive timeframes with quality results
- Strong analytical skills, and proficiency in using software, apps, or tools (e.g., MS Excel, Office Applications, etc) to manage, analyse, and track data
- Intermediate to excellent MS excel skills (power BI, Alteryx would be a plus)
- Proactive and able to demonstrate initiative and an appetite for continuous improvement
- Can communicate complex ideas and reports effectively and is able to establish good working relationship within and across teams
- Ability to work in a complex, globally matrixed organisation
- Experience in project management is a plus with strong coordination skills
- Engage in discussions with IT and Business or Regulatory teams to evaluate and advise on IT systems enhancements, identify potential issues and discuss ways to minimize risks.
- Monitor data administration procedures to ensure data quality and consistency during upload and input administration.
- Prepare, update maintain requirements for regular and ad hoc learning/talent record reporting and execute and deliver those requirements to appropriate stakeholders.
- Engage with senior-level stakeholders including Regulatory Compliance Teams, IT Teams, Licensing Teams, and Heads of Learning/Talent and Learning Managers to understand local regulatory requirements that need to be tracked and managed through the database.

**What additional skills will be good to have?**
- Background in the use of learning management systems, learning platforms
- Experience in Learning and Talent Management
- Experience with HR systems, Success Factors highly desirable
- Staying informed on the technical aspects of Learning Systems and changes in Regulatory License Requirements to be able to manage and triage requests.
- Being able to work in independently and process complex data

**You’ll achieve more at HSBC**

**Issued By HSBC Electronic Data Processing (India) Private LTD