Customer Service Executive

2 weeks ago

Pune, India Digital Xpressions Full time

**Customer Service Executive**
**Job Summary**

**Responsibilities**
- Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making.
- Customer orientation and ability to adapt/respond to different types of characters.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Replying to user's issues or queries via in a proficient and professional manner
- Handling Chat queries related to post-sales and answering to users
- Communicating with sellers to receive updates about dispatches and deliveries
- Should be able to handle and alleviate customer frustration and issues
- Should be emphatic, courteous & always express a sincere desire to help
- Capable of creating fluid sentences with impeccable grammar
- Should be a self-learner and highly self-motivated

**Shift timing**:USA : 10PM to 7 AM & Canada 7PM to 4 AM.

**Send us your resume at Whatsapp: +7020208763**.

**Job Type : Full Time**

**Interview Type : F2F & Telephonic**

**Address**

Digital Xpressions, #603 & 604, 6th Floor, A - Wing, Park Plaza,
Porwal Road, Lohegaon, Pune - 411047

**Landmark**
1. Next to Park Spring & Dead End of Porwal Road
2. Fitness Mantras, Cafe Love Bite, Durga Cafe

**Contact number:
+91-XXXXXXXXXX
**Required Experience and Qualifications**
- Proven customer support experience.
- Strong phone contact handling skills and active listening.
- Excellent English Verbal skills required.
- High School diploma or equivalent.

About Company**:Digital Xpressions -** We are a leading ITES and Software provider, headquartered in Canada with operations in India **(Pune)**. We provide Software and IT enabled services to our clients in USA & Canada by Latest Microsoft Technologies solutions. Digital Xpressions is specialized into IT enabled Services, Web Application development, Web Design ,Digital Marketing, Print Media, Product Development and Strategic IT Consulting.**More info please visit our website**

**Job Type**: Full-time

**Salary**: Rs. 10,000.00 - 60,000.00 per month

**Job Types**: Full-time, Regular / Permanent, Fresher, Volunteer

**Salary**: ₹10,000.00 - ₹60,000.00 per month

Schedule:

- Evening shift
- Night shift

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX

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