Inbound Customer Service Representative
13 hours ago
**Job Title: Inbound Customer Sales Representative**
**Location: Naraina, Delhi**
We are seeking a customer-focused and results-driven Inbound Customer Sales Representative to join our team in Naraina, Delhi. As a key member of our sales department, you will be responsible for handling incoming sales inquiries, providing information about our products/services, and converting leads into satisfied customers.
**Responsibilities**:
- Understand customer needs and effectively communicate the benefits of our products/services.
- Provide accurate and detailed information about pricing, features, and promotions.
- Guide customers through the sales process, addressing concerns and overcoming objections.
- Collaborate with the sales team to meet and exceed sales targets.
- Maintain up-to-date knowledge of our products/services and industry trends.
**Requirements**:
- Proven experience in inbound sales or customer service.
- Excellent communication and active listening skills.
- Ability to work well under pressure and handle a high volume of inquiries.
- Strong problem-solving skills and ability to think on your feet.
- Familiarity with CRM software and sales processes.
**Qualifications**:
- High school diploma or equivalent; Bachelor's degree is a plus.
- Sales-oriented mindset with a passion for delivering exceptional customer experiences.
- Ability to adapt to changing customer needs and provide tailored solutions.
- Positive attitude and eagerness to contribute to a collaborative team environment.
**Salary**: ₹12,035.96 - ₹23,985.08 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Naraina, Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 7703987136
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