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Field Customer Service Executive

3 weeks ago

Bengaluru Karnataka, India Soffit Infrastructure Services (P) Ltd Full time

**CLIENT RELATIONSHIP EXECUTIVE (Field Sales)**

We're seeking a Client Relationship Executive to join our Business Development team. This role focuses on enriching our understanding of target accounts and building valuable relationships through engagement, value-based interactions, and field sales activities in the IT services sector.

Key Responsibilities:

- Validate and enhance company intelligence through professional interactions
- Schedule and coordinate value-add initiatives (IT maturity analysis, security assessments) - Document and maintain detailed account information in CRM
- Build and nurture relationships with IT decision-makers through both remote and in person field sales meetings
- Identify and qualify potential opportunities What You'll Do:

- Research and document critical business information about target accounts
- Manage end-to-end relationship building process through defined stages
- Share valuable resources like cybersecurity handbooks and assessment offerings
- Maintain detailed engagement records and relationship health
- Progress qualified accounts through the pipeline What We're Looking For:

- Experience in B2B relationship building and field sales
- Strong research and documentation abilities
- Excellent communication skills (written & verbal)
- Experience with CRM systems
- Basic understanding of IT infrastructure
- Process-driven approach to relationship building

Pay: ₹260,000.00 - ₹300,000.00 per year

Application Question(s):

- Are you a fresher?
- Are you from Bangalore?
- Are you interested in Field sales?

Work Location: In person