IT Assistant

4 days ago

Mumbai, India Oxford International Education Group Full time

**Job description**

**Job title - IT Assistant**

In this position, the successful applicant will be responsible for maintaining the integrity of all computer workstations and associated software. The IT Technician will also be the main point of contact for employee who are experiencing computer issues.

**Main duties and responsibilities**
- Assist personnel with installation, configuration and ongoing usability of system hardware and software
- Offer daily operations and systems support to personnel
- Verify functionality of hardware and software components
- Troubleshoot hardware and software issues in person, remotely and via phone
- Assist employees with computer problems and answer their questions
- Conduct daily network backup operations
- Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
- Protect customer data from outside infiltration through encryption, secure data storage and other necessary means
- Coordinate the needs of remote employees, vendors and contractors
- Manage and oversee departmental quotas
- Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
- Offer suggestions for possible upgrades and changes within the IT department

**IT Technician skills**
- 1+ years’ experience on current network operating systems
- Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
- Ability to meet deadlines and manage stress effectively in high-pressure situations
- Ability to fill multiple roles simultaneously
- Proven track record of maintaining IT structural integrity

**Key skill Required: Troubleshoot, Installation, Configuration, Ticketing**

**Qualification: HSC and Graduate.**

**Experience: 1+ year**

**Location: Andheri East (WFO)**

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (required)

Ability to Commute:

- Mumbai Suburban, Maharashtra (required)

Ability to Relocate:

- Mumbai Suburban, Maharashtra: Relocate before starting work (required)

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