Ivr Testing

What does a great Quality Assurance Engineering - Sr Professional I do?Understand business requirements and translate them into test casesWork closely with business analysts, developers, and QAs to test software and ensure qualityDesign and maintain automated test suites.Experience with different QA/defect tracking tools and processes.What do you do:You will...

Organization:At CommBank, we're building tomorrow's bank today, which means we need creative and diverse engineers to help us redefine what customers expect from a bank. Envisioning new technologies that are waiting to be invented and reimagining products that support our customers and help build Australia's future economy.Job Title: Staff Software...

What success looks like in this role: Automate routine maintenance and monitoring tasks for the Global Contact Center ACD.Develop and implement automation scripts and tools to manage and monitor Telecom infrastructure/Instances.Create and deploy automation workflows to manage audio/Video conferencing systems, including proactive health checks and...

**Technical Lead** **Qualification**: Bachelor's in engineering or equivalent ** Responsibility**: **Design**: - Support in analysis of requirements and identification of missing requirements/gaps if any. - Make estimates based on the requirement and complexity. - Prepare technical specification document. - Submit the estimates for review. - Conduct...

Youth Impact’s mission is to connect youth to proven life-changing information. Our vision is to enable over 1 million youth to thrive through delivery of multiple evidence-based programs. We are at an inflection point in our growth: we have over 350 staff, three programs in health and education, have delivered over two million lessons to over 300,000...

Responsibilities: - Lead and contribute to the design, implementation, and optimization of Cisco Contact Center solutions CUCM, UCCE, UCCX along with integration with NICE Quality management, Workforce Management, Outbound Dialer, - Configuration, administration, and monitoring of Circuits, SIP/PSTN DIDs, TFNs etc. - Contact Center configuration and...

Cloud Conversational AI SpecialistThe Cloud Conversational AI Specialist plays a pivotal role in the Customer Experience team, spearheading business and non-functional requirements discovery and driving creation of scope definition and overall subject matter expert coordination and resource estimation process.Create compelling solution proposal content that...

**Job Title**: Cisco Contact Center - Subject Matter Expert (SME) **Location**: Bangalore / Hyderabad / Pune / Chennai **Work Mode**: 5 Days - Work from Office (mandatory) **Experience**: 8 to 10 Years **Notice Period**: Immediate to 15 Days (Serving) **Compensation**: Based on Experience (Up to ₹28 LPA) **Job Overview**: You will serve as the technical...

**Who we are**: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500...

**WPO Telephony & VoIP Administrator** **Who we are**: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and...