Cloud Conversational AI Expert

3 days ago

Bengaluru Bangalore Mumbai, India beBeeConversational Full time ₹ 12,00,000 - ₹ 24,00,000
Cloud Conversational AI Specialist

The Cloud Conversational AI Specialist plays a pivotal role in the Customer Experience team, spearheading business and non-functional requirements discovery and driving creation of scope definition and overall subject matter expert coordination and resource estimation process.

  • Create compelling solution proposal content that captures business strategy, KPIs, and desired outcomes, illustrating how the solution addresses client needs.
  • Develop effective messaging for presenting to various stakeholders, including clients, business leaders, technical teams, and AWS sales teams, crafting content relevant to each persona's roles and desired outcomes.
  • Collaborate with the Global Sales team to provide input on deal strategy from a CXT solution perspective.
  • Work closely with the Customer Experience Practice Leader to define solutions and offer development/roadmap ideas targeting horizontal and vertical use cases.
  • Stay current with industry trends in CX/AX and CCaaS, capturing competitive and analyst perspectives for use in solution development and content creation.
  • Define demo requirements, specifying services and capabilities to be configured for demonstration to both business and technical audiences, working closely with Product Engineering teams for build-out and testing.
  • Lead cross-functional partnerships and collaborations with other departments to drive strategic initiatives.
  • Develop sales enablement materials for the sales team and provide insights on competitive benchmarking.
  • Create ROI documentation to support customer conversations.

Business & Technical Qualifications

  • 5+ years of experience as a contact center technology specialist with leading platforms and applications, such as Avaya, Cisco, Genesys, NICE, Five9.
  • Sales specialist level knowledge of IVR platforms, contact center business, related infrastructure, and processes.
  • AWS Cloud Practitioner Certification is preferred.
  • Business Analyst formal training is also preferred.
  • Understands CX solution architecture and integration from a sales specialist/GTM point of view.
  • Has a high degree of curiosity and a continuous growth mindset.
  • Takes ownership of organizational success personally and holds themselves professionally accountable to peers' needs.
  • Analytical and problem-solving skills. Good critical thinking.
  • Strong communication skills. Can clearly articulate business value and technology concepts.
  • Ability to work independently in a dynamic environment.
  • Team management experience is a must.

Benefits

This role offers opportunities for growth, professional development, and collaboration with experienced professionals in the field.

  • Conversational AI Expert

    3 days ago

    Bengaluru, Karnataka, India beBeeArtificial Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title: Conversational AI ExpertWe are seeking a highly skilled Conversational AI Expert to join our team. As an expert in this field, you will design and build conversational bots, leveraging cloud platforms and deploying AI models.Your comprehensive understanding of prompt engineering will enable you to craft effective prompts and apply advanced...

  • Expert Conversational AI Developer

    9 hours ago

    Mumbai, Maharashtra, India beBeeConversational Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Expert Conversational AI DeveloperWe are seeking a seasoned conversational AI developer with extensive experience in designing, configuring and deploying advanced AI experiences.Role: Expert Conversational AI DeveloperExperience: 6 to 10 YearsKey Responsibilities:Defining intents, utterances and slots for seamless user interactionsSetting up multi-turn...

  • Telemarketer - Growth Expert

    23 hours ago

    HSR Layout, Bengaluru, Karnataka, India SKARTIO AI CLOUD Full time

    **We’re Hiring: BDR / Telemarketer - Growth Expert** **Location**: Bangalore / Remote **Experience**: 0-4 years **Language Skills**: English (Primary) + Hindi / Kannada / Telugu / Tamil Join **SKARTIO AI Cloud**, a fast-growing **B2B SaaS** platform, and be part of our growth engine! **Key Responsibilities**: Lead generation, verification &...

  • Conversational AI Manager, Google Cloud

    4 days ago

    Bengaluru, Karnataka, India Google Inc Full time

    Job DescriptionMinimum qualifications:- Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.- 8 years of experience working with external partners on conversation architecture and bot designing.- 8 years of experience working with external partners on conversation architecture and bot designing.- 3 years of...

  • Senior Conversational AI Specialist

    15 hours ago

    Bengaluru, Karnataka, India beBeeAi Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job OpportunityWe are seeking a seasoned AI expert to spearhead our next-gen conversational bot initiative.Key Responsibilities:Develop and deploy AI models using Python, API development, and cloud technologies (Azure/GCP/AWS services)Utilize CrewAI or comparable technologies, Langchain, Cloud platform solutions, Vector databases, and software design...

  • Conversational AI Developer

    8 hours ago

    Bengaluru, Karnataka, India beBeeDeveloper Full time

    As a Dialogflow Engineer, you will play a pivotal role in crafting innovative conversational AI solutions. The ideal candidate will possess a strong foundation in software development and experience with cloud platforms such as Google Cloud, AWS, or Azure.Key Responsibilities:Design and develop robust and scalable Dialogflow ES/CX agents that cater to the...

  • Expert Conversational AI Specialist

    15 hours ago

    Bengaluru, Karnataka, India beBeeConversational Full time ₹ 20,00,000 - ₹ 25,00,000

    Role SummaryWe are seeking an expert Amazon Lex specialist with extensive experience in designing, configuring and deploying conversational AI experiences using Amazon Lex V2.About the Role:Create intents, utterances and slots for Lex botsConfigure multi-turn conversations and manage session attributesLead the migration of existing bots or workflows into Lex...

  • Conversational AI Strategic Cloud Engineer

    2 days ago

    Bengaluru, Karnataka, India Google Full time US$ 1,50,000 - US$ 2,00,000 per year

    Minimum qualifications:Bachelor's degree in Computer Science or equivalent practical experience.Experience in computational linguistics or engineering.Experience in working with customers, executives, and technical leads.Experience in building chatbots or voicebots.Preferred qualifications:Experience in building chatbots or voicebots with Dialogflow, with...

  • Conversational AI Visionary

    12 hours ago

    Bengaluru, Karnataka, India beBeeProduct Full time US$ 1,50,000 - US$ 2,00,000

    Lead Conversational AI StrategistAre you a seasoned product leader looking to drive the vision and execution of conversational AI experiences?We are seeking an experienced Sr Product Manager to lead our conversational AI strategy, leveraging Generative AI, user feedback, and research to enhance user personas' interactions with AI.As a key member of our team,...

  • Unlock AI Potential: Conversational AI Expert Wanted

    2 days ago

    Bengaluru, Karnataka, India beBeeData Full time ₹ 1,00,00,000 - ₹ 2,01,00,000

    Data Analyst and AI Architect We are seeking an experienced professional to lead the development and optimization of conversational AI applications. This includes architecting and implementing data pipelines for training, evaluating, and deploying speech and language models at scale. Key Responsibilities: Design and implement speech analytics solutions for...