Customer Service Assistant

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Making sure every customer who comes through the door leaves happy, a Customer Service Assistant provides help and advice whenever they can. Your daily routine will vary depending on where you work and you could do anything from arranging shop displaysand handling payments to taking part in customer promotions and events. You’ll be expected to keep...

Answering customer inquiries regarding products, services, and company policies. - Processing orders, tracking shipments, and managing returns. - Addressing customer complaints and finding solutions to resolve issues. - Providing accurate product information and assisting with selection. - Maintaining customer records and updating internal databases. Pay:...

**Purpose**: The Customer Service Executive Company has strategies to improve customer service, drive store sales, increase profitability, and follow store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment. **Role and...

Position: Customer Care Assistance Eligibility: Undergraduate/Graduate Freshers Experienced both can apply. Good with English communication skills. **Salary**: 15,000-20,000 ctc + Incentives Shift: Male Day rotational. Day shift for females. Work Location: Pune. **Job Types**: Full-time, Permanent, Fresher **Job Types**: Full-time, Permanent,...

Salary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...

Salary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...

Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints - Open new customer accounts - Attract customers by promoting the product and company positively, answering questions and addressing concerns...

Manage genuine amount of incoming phone calls - Convert potential leads into orders. - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools. - Need...

As a Customer Support Representative, your primary responsibility will be to assist customers with their inquiries, concerns, and issues regarding products or services. You will act as the main point of contact for customers, providing them with information and resolving any problems they may encounter. **Responsibilities**: Identify customer needs and...