Customer Service Assistant

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Making sure every customer who comes through the door leaves happy, a Customer Service Assistant provides help and advice whenever they can. Your daily routine will vary depending on where you work and you could do anything from arranging shop displaysand handling payments to taking part in customer promotions and events. You’ll be expected to keep...

Answering customer inquiries regarding products, services, and company policies. - Processing orders, tracking shipments, and managing returns. - Addressing customer complaints and finding solutions to resolve issues. - Providing accurate product information and assisting with selection. - Maintaining customer records and updating internal databases. Pay:...

**Purpose**: The Customer Service Executive Company has strategies to improve customer service, drive store sales, increase profitability, and follow store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment. **Role and...

Position: Customer Care Assistance Eligibility: Undergraduate/Graduate Freshers Experienced both can apply. Good with English communication skills. **Salary**: 15,000-20,000 ctc + Incentives Shift: Male Day rotational. Day shift for females. Work Location: Pune. **Job Types**: Full-time, Permanent, Fresher **Job Types**: Full-time, Permanent,...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions,...

**Customer Support Executive - Pune** Mode: Full-Time | Location: Pune (Kharadi) **Requirements**: **Fluent in English** & Hindi (No MTI/RTI) Graduate (Any Field) | Freshers & Experienced Welcome Confident Communication & Customer Handling Skills **Responsibilities**: Assist customers via multiple channels, resolving queries efficiently Provide...

Salary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...

Salary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...

Primary ResponsibilityHandling Contact Center Life Policy Admin Claims for a US based client Performance Parameters Process performance as per agreed SLAs KPIs Quality and AHT Improvement Customer Satisfaction Level of subject matter expertise Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental...