
Assistant Manager
1 day ago
Primary ResponsibilityHandling Contact Center Life Policy Admin Claims for a US based client Performance Parameters Process performance as per agreed SLAs KPIs Quality and AHT Improvement Customer Satisfaction Level of subject matter expertise Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Handle escalations Supervisor calls Provide inputs on process and system to the team members Client Interaction where required at the level of Supervisors Ensure compliance with internal policies and procedures external regulations and information security standards Conduct Reward and Recognition ceremonies along with other engagement activities Prepare and propose plan for attrition control and employee development Competencies Skills Good experience in handling contact center operations Good comprehension and proficient voice skills High level of computer proficiency Coaching and Feedback ability Clear written and verbal communication Has a bias for action Superior Implementation Intellectually agile and analytical Operations Management Makes the Client the compelling focus of the business Wins the talent war through effective people management Values Behavior Customer Service Orientation Quality Orientation Empathy for effective on the job coaching and feedback
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Assistant Manager
3 weeks ago
Pune, Maharashtra, India Bsr Co Full timeJob DescriptionBSR & Co Llp is looking for Assistant Manager - Tax TP to join our dynamic team and embark on a rewarding career journey An Assistant Manager is responsible for supporting the management of a department or business unit and ensuring that it operates efficiently and effectivelyResponsibilities of an Assistant Manager:- The Assistant Manager is...
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Assistant Manager
6 days ago
Pune, Maharashtra, India Marriott Full timeJOB SUMMARYAssists with identifying and addressing employee and organizational development needs The position is assist in ensuring effective training is in place to enable the achievement of desired business results Training programs focus on a variety of topics including product knowledge company philosophy and customer service and leadership skills ...
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Assistant Manager
4 weeks ago
Pune, Maharashtra, India WNS Full timeAbout the Role Internal Auditor will support Finance Governance team in below: Responsibilities Maintaining robust Control Framework and maintain SOD reporting and monitoring across Europe and North America. Liaise with key stakeholders (e.g., control owners, Internal Auditors, External Auditors) for SOX controls scoping, update, maintenance,...
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Assistant Manager
2 days ago
Pune, Maharashtra, India WNS Full timeAbout the Role Internal Auditor will support Finance Governance team in below: Responsibilities Maintaining robust Control Framework and maintain SOD reporting and monitoring across Europe and North America. Liaise with key stakeholders (e.g., control owners, Internal Auditors, External Auditors) for SOX controls scoping, update, maintenance,...
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Manager Assistant
2 days ago
Pune, Maharashtra, India beBeeCareer Full time ₹ 1,04,000 - ₹ 1,30,878Job Overview:We are seeking a seasoned professional to join our team as a Manager Assistant.A minimum of 3 to 5 years of post-qualification experience in Assurance Services or a similar environment is required.The selected candidate will be responsible for executing client engagements, ensuring quality delivery as per client requirements.They will prepare...
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Assistant Manager
4 weeks ago
Pune, Maharashtra, India EXL Service Full timePrimary Responsibility Performance and People Management Performance Parameters Weightage as defined in the Goal Form Performance Management Operational Service Delivery - SLA metrics and KPIs 35 Financial - no revenue leakages 20 Process Improvements 15 People Management Attrition and ESAT 30 Role Responsibilities Manage teams...
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Assistant Restaurant Manager
1 day ago
Pune, Maharashtra, India Marriott Full timeAreas of responsibility include Restaurants Bars and Room Service if applicable Assists in the daily supervision restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods Strives to continually improve guest and employee satisfaction Determines training needed...
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Assistant Manager
3 weeks ago
Pune, Maharashtra, India EXL IT service management Full timeJob Description- Manage team and ensure quality and productivity targets are met- Preferred knowledge of the UK insurance industry- Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements- Provide coaching and feedback to team members to enable them to improve their performance.- Assist new hires...
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Assistant Manager – Workforce Management
19 hours ago
Pune, Maharashtra, India r3 Consultant Full timeJob Title: Assistant Manager / Deputy Manager – Workforce Management (WFM) Location: Pune Open Positions: 1 Experience Required: 5+ years Compensation: ₹12–13 LPA About the Role We are looking for an experienced Assistant Manager / Deputy Manager – WFM to join our team in Pune. The ideal candidate will bring expertise in workforce planning, capacity...
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Assistant Manager Accounts
4 weeks ago
Pune, Maharashtra, India Pinakiin Designs Full timeJob Title: Senior Accounts Executive / Assistant Manager – Accounts / Accounts Manager Location: World Trade Center - Pune Employment Type: Full-timeAbout the Role:The Senior Accounts Executive / Assistant Manager – Accounts / Accounts Manage will play a key role in overseeing day-to-day financial operations, ensuring accurate bookkeeping, statutory...