Associate - Transaction Processing

2 weeks ago

Kochi, India Sutherland Full time

Sutherland is seeking an analytical and attentive person to join us as a
**Transaction Associate**. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you

**Associates in this role get to**:
**Enable sound decision-making**: Collect data and ensure accuracy; provide analysis and insight.

**Keep management updated**: Relay important information in the form of timely and accurate reports; educate end-users on reports and findings.

**Keep Sutherland aligned**: Maintain process documents.

**Keep things running**: Schedule meetings with the reporting team to stay current with real-time activities and issues.

**Strengthen relationships**: Establish and maintain communication with clients and/or team members; be the point-of-contact for matters related to reporting. There is no direct interaction with customers, basically the role will be supporting insurance/ mortgage underwriters.

**Qualifications**:

- A graduation from accredited university (Preferably non-technical graduates)
- Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
- Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
- Ability to be customer-oriented in managing communications and issues
- Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
- Ability to be creative and resourceful in finding effective solutions to problems and situations
- Persistence in working through challenges and doing whatever it takes to get the job done

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