Transaction Processing Associate III

6 days ago

Kochi, India Conduent Business Services Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Job Track Description:

  • Performs business support or technical work, using data organizing and coordination skills.
  • Performs tasks based on established procedures.
  • In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

  • Developed proficiency in a range of processes or procedures through job-related training and experience.
  • Completes a variety of atypical assignments.
  • Works within defined processes and procedures to find the appropriate approach for new assignments.
  • Acts as an informal resource for colleagues with less experience.
  • Completes work with a limited degree of supervision.

Functional Knowledge

  • Has developed skillset in a range of processes, procedures, and systems.

Business Expertise

  • Understanding of how best teams integrate and work together to achieve company goals.

Impact

  • Impacts a team, by example, through the quality service and information provided.
  • Uses discretion to modify work practices and processes to improve efficiency and achieve results.

Leadership

  • May provide informal guidance to junior team members.

Problem Solving

  • Ability to problem solve, self-guided.
  • Evaluates issues and solutions to provide the best outcome for clients and end-users.

Interpersonal Skills

  • Clearly and effectively exchanges information and ideas.

Responsibility Statements

  • Completes more complex validations, application of logical and analytical skills.
  • Makes choices on finalizing, approving, or rejecting documents/cases.
  • Follows up on inquiries to update additional data requirements.
  • Acts as Subject Matter Expert.
  • Mentors new hires and provides training support.
  • Performs complex tasks according to client guidelines.
  • Identifies adverse events and reports to the client.
  • Completes work with limited supervision.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

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