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Customer Relation Executive

3 weeks ago

Nehru Place Delhi Delhi, India AJAY GOEL TEXTILES PRIVATE LIMITED Full time

Job Description:
Key Responsibilities:

- Manage and maintain positive relationships with existing customers, ensuring their needs are met efficiently and effectively.
- Identify opportunities to upsell or cross-sell products/services to existing customers.
- Collaborate with internal teams to ensure a seamless customer experience and timely resolution of customer concerns.
- Develop strategies to enhance customer satisfaction and retention rates.
- Prepare reports on customer feedback and suggest improvements in products or services.

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person