Customer Relation Executive

1 week ago

Nehru Place Delhi Delhi, India Professional Utilities Full time

The key responsibilities are to understand Client requirements and suggest suitable solutions through our services maintain a good relationship with the Clients and build the existing database.

**Responsibilities**:

- Regular follow up on leads.
- Understand Client requirements and suggest suitable solutions through our services.
- Responsible to handle inbound calls and regular follow up on leads assigned.
- Address all the issues / grievances of customers and provide the right customer experience.
- Carrying out market research.
- Maintain daily, weekly and monthly report.
- Co-ordination with the team.

**Skill and Competencies required**:
**Functional**
- Business Knowledge Process Knowledge
- Wellness Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word

**Behavioural**
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Ability to manage stress
- Willingness to learn

**Salary**: ₹12,500.00 - ₹25,000.00 per month

Schedule:

- Morning shift

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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