Process Sme

17 hours ago

Gurgaon, India Johnson Controls Full time

**Job Details**

**Responsibilities**
- Lead all process initiatives that impact Cash Applications.
- Implement and standardize processes in Cash Applications.
- Implement metrics best-in-class levels. This includes KPI’s and Performance metrics.
- Active leader on any programs or projects in each phase of OTC
- Lead and Interface with BU and Finance Leadership, and their respective teams, on proven solutions to enable best in class

**Required**
- Bachelor Degree at minimum; Advanced Degree preferred
- **Flexible to work in US shifts.**:

- 10+ years as a OTC Global Process owner experience with proven strategy through to implementation experience,
- Leadership and hands-on experience in a Cash Application Operations desirable.
- Experience in leading and implementing process re-engineering, transformation, effectiveness and efficiency programs, which include organizational restructure programs
- Experience in a global multi-national corporation shared service center or BPO highly desirable
- Excellent verbal, written and interpersonal communication skills
- Outstanding interface and communication skills with Senior Leaders in Finance and the BU’s, and this includes with external customers
- Exceptional listening and analytical skills
- Solid time management skills
- Proven experience working in a multiple technical/IT landscape
- Proficient in English (written and Oral)

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