Customer Service Provider

Providing the specific services outlined in the contract or agreement, which may involve performing tasks, activities, or operations. Quality Assurance: Ensuring the services meet or exceed the agreed-upon standards and expectations, through quality checks and continuous improvement. Issue Resolution: Addressing and resolving any problems or complaints that...

**Resolving Issues**: Handle customer complaints and issues, ensuring they are resolved efficiently and to the customer’s satisfaction. - **Providing Product Information**: Educate customers about the company’s products and services, helping them make informed decisions. - Problem-Solving Skills: Ability to think critically and resolve issues promptly. -...

Resolve issues: Troubleshoot problems and provide solutions. - Process orders: Take orders and provide information about products and services. - Provide proactive outreach: Offer product suggestions and create helpful content. - Communication: Use clear, persuasive language and be a good listener. - Empathy: Be able to understand and relate to customers. -...

Resolves customer issues, provides information, and keeps track of customer correspondence. They may also process refunds, shipments, and account adjustments. Promotes products and services, answers customer questions, and resolves complaints. They may also create a directory of service providers and resources, and maintain a database of clients. Ensures...

Perform tasks, operations, and activities outlined in a service agreement or contract to deliver agreed-upon services to clients. - **Needs Assessment & Planning**:Understand client requirements and devise strategies, plans, and resource allocation to meet those needs. - **Quality Assurance**:Ensure services meet or exceed client and industry standards...

**Job Types**: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹33,453.94 per month **Benefits**: - Leave encashment - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Morning shift Supplemental Pay: - Performance bonus - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: - English...

Provide solutions and services within your scope of work and breadth of knowledge Work WITH your client to develop and implement their vision (you’re their to guide, get your own thing) Offer recommendations and options based on your clients needs Complete requested tasks by the client Make suggestions on opportunities or changes needed within the...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff in areas of customer service and company policies. Managing cashier coverage and...

Handling customer inquiries, complaints, and requests through various channels. Problem Solving: Identifying and resolving customer issues efficiently and effectively. Product/Service Knowledge: Demonstrating a good understanding of the company's products and services. Order Processing: Assisting with order placements, changes, and cancellations....