Customer Service Provider

Resolves customer issues, provides information, and keeps track of customer correspondence. They may also process refunds, shipments, and account adjustments. Promotes products and services, answers customer questions, and resolves complaints. They may also create a directory of service providers and resources, and maintain a database of clients. Ensures...

Perform tasks, operations, and activities outlined in a service agreement or contract to deliver agreed-upon services to clients. - **Needs Assessment & Planning**:Understand client requirements and devise strategies, plans, and resource allocation to meet those needs. - **Quality Assurance**:Ensure services meet or exceed client and industry standards...

Provide solutions and services within your scope of work and breadth of knowledge Work WITH your client to develop and implement their vision (you’re their to guide, get your own thing) Offer recommendations and options based on your clients needs Complete requested tasks by the client Make suggestions on opportunities or changes needed within the...

**Job Types**: Full-time, Permanent Pay: ₹22,000.00 - ₹31,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: - Hindi (preferred) Work Location: In person

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...

Handling customer inquiries, complaints, and requests through various channels. Problem Solving: Identifying and resolving customer issues efficiently and effectively. Product/Service Knowledge: Demonstrating a good understanding of the company's products and services. Order Processing: Assisting with order placements, changes, and cancellations....

**Managing Incoming Calls and Inquiries**: Handling large volumes of incoming calls and customer service inquiries. - **Resolving Customer Complaints**: Investigating and resolving customer complaints, ensuring customer satisfaction. - **Providing Product/Service Information**: Offering accurate information about products and services. - Communication...

Responding to Customer Inquiries: Answering questions about products, services, and processes via various channels. Problem Solving: Identifying the root cause of customer issues and finding solutions. Handling Complaints and Returns: Addressing customer concerns and resolving issues efficiently. Providing Product and Service Information: Offering detailed...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...