Fresher Call Centre

2 weeks ago

Mayur Vihar Delhi Delhi, India NEXORIA TRADE Full time

Doing outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other services wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
- Mor information 87OO426O29

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,113.09 - ₹17,443.71 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person

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